CURRENT UPDATES AND ORDERING INFORMATION FOR BOATLIFTANDDOCK.COM
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Updates from BoatLiftandDock.com 

 

AUGUST 11th, 2021 - OUR OFFICE IS EXPERIENCING A COMPLETE POWER OUTAGE DUE TO RECENT SEVERE STORMS.

  • PHONE AND EMAIL SUPPORT IS LIMITED UNTIL POWER IS RESTORED TO OUR OFFICE

  • POWER IS EXPECTED TO BE RESTORED BY END OF DAY FRIDAY AUGUST 13th, 2021, WE APOLOGIZE FOR THE INCONVENIENCE!

 

SUMMER 2021 - Order Processing and Deliveries Are Taking Longer Than Usual

Due to extremely high demand and supply interruptions, some items may be delayed or unavailable. Further details provided below.

The Covid-19 pandemic has caused various interruptions in the supply chain of products around the world. These interruptions have affected the Marine industry as a whole, all the while the Marine Industry has seen a surge in demand for all products related to lake home living and waterfront activities. Boat sales have skyrocketed alongside a huge increase in ecommerce activity over the course of the last 12 months. More Americans have turned to the lifestyle of more flexible work environments that allowed everyone to spend extra time enjoying the outdoors.

At BoatLiftandDock.com, the spring 2021 season is here with summer just around the corner. We are already seeing unprecedented increases in demand for our product offerings. The situation also holds true for our suppliers, and we are finding that many of the vendors and manufacturers we work with are informing us of longer than typical lead times. They are also running out of products earlier than expected. As a result, in some cases we are being informed that some products may not be available until late in the 2021 year or early 2022.

We want you, our customers to be aware of possible supply issues in order to avoid any misunderstandings. As a customer, this means you may experience longer than normal shipping times for orders you place for some select product lines. It is possible that some products offered are not immediately available for ordering or may be no longer shown on our website. We are doing our best to keep our customers informed before and after an order regarding delays in product availability and shipping lead times.

Our team is actively monitoring our product offerings and regularly updating each product with expected lead times. Prior to ordering and when shopping on our website, you will notice that products will state “Typically Ships'' with a time frame stated to help you determine how long it will approximately take to ship out. These are approximate time frames based on current availability trends. In some cases orders may ship sooner than stated and in some cases may take slightly longer to ship. We please ask that you do not call us in an attempt to expedite your order ahead of our stated shipping time frames. If you want to check the status of an existing order you placed on our website, please login to your account and review your order or send us an email. Email inquiries are typically responded to within 1-2 business days.

Secondly, If you find a product on our website that does not have a “Add to Cart” button or it won’t allow you to add it to your cart, it means that product is currently out of stock for an indefinite period of time unless stated otherwise. Your welcome to email us to inquire about an item and when it may be again available for ordering. We will do our best to assist you with further information regarding the item in question.

Thank you for being our customer, and we appreciate your support more than ever at this time!

Phone: 1-866-942-6349

Email: info@boatliftanddock.com

1657 12th Street - Martin, MI 49070

Phone: 866-942-6349

Fax: 866-942-6349

E-Mail: info@boatliftanddock.com

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